We track the results PickIQ delivers for customers across retail, e-commerce, and 3PL. But hearing it from the people using it every day carries more weight than any number on a dashboard. Paul Thompson, Business Development Manager at Breathe, shares what customers tell us most often — and why those themes matter.
An interface people actually want to use
“They’ve got the autonomy to change the way they operate independently.”
That autonomy matters. When warehouse managers can adjust slotting, pick sequences, or capacity rules without raising a support ticket, they respond faster to what is happening on the floor.
The most common feedback we hear first is about how easy PickIQ is to use. The interface is clean, real-time data is surfaced clearly, and warehouse managers find they can act on it without needing to call anyone.
Measurable sustainability gains
Through volumetric order profiling, PickIQ optimises how containers and packaging are filled. The results are consistently significant: a 5% reduction in container use, an 18% reduction in packaging waste, and improved trailer fill, reducing the number of truck journeys needed and cutting CO2 emissions.
For operations with ESG commitments to meet, these are not marginal gains. Several customers have used PickIQ’s environmental impact data as direct evidence of progress against sustainability targets.
“Fantastic results for optimising container usage, waste reduction and sustainability.”
| 18% reduction in packaging waste through volumetric order profiling |
Fast deployment, no capital expenditure
PickIQ deploys in 12 weeks on a monthly subscription, no capital expenditure, no lengthy implementation programme. Customers are seeing results quickly, and the commercial model means the risk is low from day one.
We also offer a six-month break clause if a customer is not completely satisfied. So far, no one has used it.
“Really good value for our customers straight away.”
Productivity gains that move the needle
Across live deployments, customers are seeing up to a 65% reduction in walking distance and a 20–35% improvement in picking productivity. In operations where picking accounts for the majority of labour cost, those numbers represent a significant change in the economics of the warehouse.
“It’s great from a cost-saving perspective.”
| 65% reduction in walking distance — with productivity gains of 20–35% |
Fast to learn, fast to onboard
High staff turnover and seasonal peak demand mean that onboarding speed is a real operational concern. PickIQ provides clear, step-by-step instructions that get new starters picking confidently in less time, keeping productivity high even when team composition changes.
“We improve speed to competency for new starters.”
Works with your existing systems
PickIQ connects alongside your current WMS or ERP, it does not replace it. The pick is executed as normal through your existing system; PickIQ consolidates and optimises the sequence, then hands it back. There is no disruption to how your team works and no requirement to change how your systems are set up.
“Really simple for technical teams to set up.”
“The feedback we hear most consistently is that PickIQ delivers results quickly, without the complexity customers feared. Fast deployment, real savings, and a system that works the way a warehouse actually works.”
Paul Thompson, Business Development Manager, Breathe Technologies