Customer Support
We support all systems; conveyors, sortation, robotics, packing, and bagging. Including controls and software support.
We don't just install and then go.
Every Breathe installation comes with the ongoing expertise to keep it running at its best, long after go-live.
Preventative Maintenance
Regular servicing of automated systems protects against unplanned downtime. We offer annual service contracts, ad hoc maintenance and regular servicing.Â
Fast on-site response
Our UK-based engineers are despatched quickly when you need someone on the ground.Â
Regular system audits
Scheduled health checks keep your hardware, software and controls performing at their best, and flag risks before they become problems.
Dedicated account management
One point of contact who knows your operation, understands your goals and is always available when you need advice or a fast answer.
Everything your operation needs to stay running smoothly.
From audits and remote monitoring to on-site engineering and training, Breathe support keeps your automation performing long after go-live.
System audits & health checks
At Breathe Technologies, we audit your hardware, controls, and networks to keep everything running at peak performance. Our team identifies risks and inefficiencies to ensure your systems stay reliable and secure, and help prevent issues before they arise.
Remote monitoring & diagnostics
Our remote monitoring tools give the Breathe team a live view of your automation, conveyor, robotics, controls and software. When an anomaly is detected, we act before it becomes an incident. Many issues are resolved remotely, reducing downtime and the need for on-site visits.
On-site engineering support
We don't limit support to technology we've installed. Our engineers are experienced across all major brands of conveyor, sortation, robotics, controls and packaging equipment. When you need someone on the ground, we're there, ready to solve your problems.
Software updates & continuous optimisation
All BreatheIQ modules receive regular updates as standard so the software delivers better outcomes over time, not just on day one.
Training & onboarding
A great system is only as good as the people using it. We provide structured training at go-live and ongoing as your team evolves, from operator sessions to training for your management team.
"Support was over and above once again today, it is very much appreciated"
QVC UK
How we help our clients
15% Uplift in manual picking KPIs
Lets keep your operation in peak condition
Tell us about your system and one of our engineers will get back to you with advice and next steps.