There is no denying digital media has disrupted the book publishing industry, but what is becoming more evident is that customers still love to own physical books! With all formats of books set to continue to be in demand, it is even more important that your business remains as competitive as possible.
Share your positive story that ends with your warehouse operations delivering efficiencies on every level.
WHSmith, a leading UK retailer has a long-standing relationship with Breathe working on a range of bespoke automation and software solutions over the last decade. From high speed sortation to a returns Warehouse Management System, Breathe aims to deliver efficiency improvements on every level.
WHSmith originally commissioned Breathe to help the business manage the sortation of different return orders from its stores. With hundreds of thousands of books being manually sorted before going back to various publishers with specific packing requirements, WHSmith needed a way to deal with the following challenges:
Breathe installed physical hardware to sort books supported by digital automation to manage the orders, providing accurate reporting.
order throughput per hour
Reduced overheads through introduction of high speed sortation system.
Improved reporting for operations & management to make decisions.
WHSmiths’ Business requirements have evolved over the last decade to meet the demands of the market. Breathe Technologies was appointed in 2019 to tackle the following:
Breathe delivered a Customer Returns WMS to manage end to end – goods in to despatch.
Ability to manage picking as well as returns.
Increasing functionality to support business requirements and improve system utilisation.
